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FAQs

When can I expect my order?

Most domestic orders arrive within 5-7 business days. Orders to Alaska and Hawaii will arrive in 10-14 business days. International orders should be expected within 10-15 business days.

Do you ship to PO Boxes, APO/AP addresses, non-continental US or Internationally?

All of the above. Please double check your shipping address at checkout to insure proper delivery.

What are your shipping rates?

Domestic:
We offer free shipping on orders within the United States.
2nd Day Air-- $16.95
Overnight-- $24.95
International: 
Flat rate (10-15 days)-- $24.95*
*The customer will be the importer of record and arrange COD of duties.

Do you offer expedited shipping?

Yes, we are happy to offer 2nd Day Air and Overnight shipping on domestic orders. Please see our rates above.

How can I track my order?

Once your item has been shipped, you will be sent a tracking number via email. From there, you can track your order!

What is your return policy?

At Cate Cosmetics, we want you to love your order. That's why we have a no-drama return policy. If you received an item you’re unhappy with, please contact us via email or phone within 7 days after receiving your order.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, and American Express.

Where are your products made?

Cate Cosmetics are made in the USA.

Do you test on animals?

No. Cate Cosmetics is proud to be certified by the Leaping Bunny Organization for our commitment to conducting no animal testing in any phase of our product development by our company in our laboratories and/or by our suppliers. Find out more about the Leaping Bunny Organization here.
Certified Cruelty Free

    Are any of your products vegan?

    Yes. Our blushes, eye shadows,finishing powder, mascara, and illuminizer are vegan. None of our products contain carmine and all of our brushes are synthetic.

    Are your products gluten free?

    Yes—all of our products are gluten free.

    Is your makeup safe for my skin type?

    All of our makeup is mineral-based, paraben-free, and noncomedogenic, so it won’t clog pores. We’ve formulated our cosmetics to be extremely gentle and natural, so they’re suitable for most skin types. 

    Can I use Cate Cosmetics on my acne-prone skin?

    If you’re under a doctor’s care for acne, please consult with your doctor. However, our products are paraben-free and noncomedogenic, so they don’t clog pores. Our mineral-based cosmetics also provide coverage to hide the redness associated with acne.

    Can I use these products on aging or older skin?

    Yes. Our mineral makeup is light reflective, so it obscures the look of fine lines. Prep your skin with our Makeup Primer to help prevent powders from settling into lines and wrinkles.

      How do I know what shade to purchase?

      All makeup on our site is true to color, and an accurate representation of the shade of the product. If you have any questions or concerns about choosing the right color for your skin tone or how to achieve a specific look, please don't hesitate to reach out to us through our site, email, or by phone.

      Where can I buy Cate McNabb Cosmetics?

      All of our products are available for purchase on our website www.catemcnabbcosmetics.com. We also retail at select retail boutiques listed below:

      Lorde Beauty

      3582 29th St. Ste. 205 SE
      Kentwood, MI, 49512
      (616) 450-0211

      Clique Hair Design

      114 E Deyoung St.
      Marion, IL, 62959
      (618) 998-0066

      ME2 Beauty Bar

      2031 Post Oak Blvd.
      Houston, TX, 77056
      (713) 622-8336

      Can’t find what you are looking for? Contact us-- we're happy to help!